Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction with our services, clients have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:

CANCELLATION POLICY

For Cancellations please contact us via the  “Contact Us” link or sazo@houseofhills.in

Order once placed can only be cancelled within 4 hours from placing the order, you can write to our customer support team at sazo@houseofhills.in. In such cases, the order will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.

REFUND POLICY

We will try our best to create suitable design concepts for our clients.

Refund or exchange of a product bought on our website is possible if
1. The product is damaged or there have been some breakages during transport.
2. The product has an expiry of less than 2 months.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway, payments refund will be made to the same account. During peak seasons please allow up to 15-18 business days for your return to process.